This Apprenticeship leads to a career as a Property Maintenance Operative. The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operators need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanisms of buildings, including electrical, plumbing, plant, safety systems, and equipment. They will provide a first and immediate response to fault finding whilst maximising quality and ensuring cost-effectiveness. They will prevent significant damage that could result in extensive costs and minimise reactive intervention.

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Students working in the plumbing workshop

What you will study
Knowledge
- Health and Safety in the workplace
- Maintain high levels of water hygiene within a building
- The importance of working safely at height
- The importance of customer service
- Carry out repairs and reactive maintenance
Skills _Take ownership of situations -Work independently and as part of a team
- Problem-solving approach
- Communicate effectively at all levels
- A drive for quality and excellence
- Hand skills required to carry out building maintenance and repairs, including painting, tiling, plumbing, plastering, and preventative maintenance
Behaviours
- A flexible attitude
- Commitment to quality and excellence
- Ability to perform under pressure
- Persuasive influencing skills
- Thorough approach to work
- Shows respect for all stakeholders
Qualification
- Level 2 Property Maintenance Operative
Entry Requirements

Maths and English GCSE Grades 9 - 3; A* - E; Functional Skills Entry Level 3 or initial assessment results at Entry Level 3. Individuals requiring additional support are required to participate in an intensive week programme; otherwise, are mandated to attend weekly sessions
Assessment
End Point Assessment EPA
- A practical assessment -- Oral questioning
- The practical assessment and oral questioning will assess the learner’s professionalism, values, behaviours, communication, safe working practices and consultation skills.
Moving Forward

Technical Specialist, e.g. Electrical or Plumbing or Supervisory/ Management role
Duration

27 Months
Delivery

Induction One day induction to Apprenticeship programme, meeting with a Skills Coach and Delivery Plan agreed.

In College Weekly workshops and monthly work based session for the duration of Programme.

Assessment On programme assessments every 6-8 weeks, including progress reviews every 8-10 weeks.

Property Maintenance Operative - Apprenticeship

Events

Where can it lead?

Building and General Maintenance Technicians

Construction Foremen

Facilities Managers

Field Service Technicians

Housekeeping / Environmental Services Supervisors