How we support you

Discover all you need to know about student life at London South East Colleges. We want to ensure you get the best out of your time with us through our support services, available whenever you need them.

Career Advisor looking at screen

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this objective and ask the same of our students, their parents/carers, contractors working at our sites and all visitors.

  • Senior Safeguarding Officer/Manager Each campus has a Senior Safeguarding Officer or Manager who works closely with vulnerable students and external agencies, for example, Social Services or Youth Offending Team, to ensure students feel safe and supported whilst they study with us. They have a vital role in providing continuity of care for our students throughout their course
  • Duty system We run a duty system here, and there is always someone on duty who can speak to students about any concerns they have about their safety or that of others – the name and photo of the person on duty is on display in the reception area at each campus. In the evening, the duty manager takes up this role and oversees the duty safeguarding officers during the day
  • Looked after children and young care leavers. Vibeke Fussing is the College’s designated teacher for the care of experienced students, working closely with the local authorities’ virtual schools and acting as the student's advocate in promoting their educational achievement

Contact the safeguarding team by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or on the phone at 020 3954 4999

Our commitments…

  • Students learn in a safe and secure environment.
  • Our students must have the confidence to come forward to speak or act if they, or someone else, is at risk of harm.
  • Our shared responsibility for safeguarding and looking out for each other is a key message at induction and through our tutorial and enrichment programmes.
  • We respect people’s privacy and will only share information with permission or where necessary to ensure someone’s safety.
  • We work closely with local Social Care teams to ensure that looked-after children receive help.
  • We promote the British values of democracy, the rule of law, individual liberty, mutual respect, and tolerance for those with different faiths and beliefs.
  • We work with Local Authorities and law enforcement agencies to ensure all our students have access to appropriate protection from the risks associated with extremist views.
  • We regularly train all staff in safeguarding practices and make students aware of their rights and responsibilities and how to find the help they need.

If you are in URGENT need of safeguarding help or advice, the following information may be useful to you:  

  • Bromley Social Services

    • Telephone Children's Services (Mon-Fri, 8.30 to 5.00pm): 020 8461 7373 / 7379 / 7026
    • Out of hours emergencies/weekends/public holidays: 0300 303 8671
    • Email (MASH):This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Bexley Social Services

    • Telephone Children's Services (Mon-Fri, 9am to 5pm): 020 3045 5440  
    • Out of hours emergencies, call 020 8303 7777 or 020 8303 7171
     

  • Greenwich Social Services

    • For general enquiries about children's services, please email the Families Information Service on This email address is being protected from spambots. You need JavaScript enabled to view it.
    • To contact the child referral team, please call 020 8921 3172
    • Out of hours emergencies, please call 020 8854 8888

  • Lewisham Social Services
     

    • Contact 020 8314 6660 and ask to speak to the duty social worker 
    • Out of hours emergencies, please call 020 8314 6000

 
For Mental Health Support, contact the Samaritans on 116 123 or visit their website here
If you are in immediate danger, call 999 or contact your local police on 101 for advice.

 


Student Support

Starting college can be a giant leap if you have just finished school or are returning to education after a few years. We will make this transition as easy as possible, providing all the support you need to settle in

Financial Support

We are committed to supporting students in order for them to overcome any financial barriers to learning.

Term Dates

Key term dates and opening times