This Apprenticeship leads to a career as an Information Communication Technician. Information Communications Technicians monitor, administer, troubleshoot, and support ICT systems, and they interact with a wide range of stakeholders, helping them remotely or face-to-face. This apprenticeship provides the skills and knowledge to apply to various specialist roles supporting business operations, with a strong focus on customer solutions. Networking, Servers, IT Essentials, Secure Communications, programming, and databases are typical tasks and projects undertaken by an Information Communications Technician apprentice.

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Student working at a desk in classroom
  • What you will study

    Knowledge/Skills

    • Maintenance of repair of systems faults.
    • Support for the roll-out of installation and commission of new systems or upgrades Installation and commission of networks
    • Maintenance and repair of network equipment
    • Installation, configuration or maintenance on ICT-related hardware and software.
    • Installation and commission of telecom networks
    • Maintenance or repair of telecom network equipment

    Behaviours

    • Work Professionally
    • Good Communication
    • Good Organisation
    • Self-Motivated

    Qualification

    • Level 3 Information Communication Technician Apprenticeship Standard
    • Level 2 Functional Skills Maths and English (if required)
  • Entry Requirements

    ndividual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

  • Assessment

    End Point Assessment EPA

    • Professional Discussion underpinned by portfolio.
    • Project Report with questioning
  • Moving Forward

    Level 4 Network Engineer, Software Developer, Cyber Security Technician, Digital & Technology Solutions or a Degree Apprenticeship.

  • Duration

    22 Months

  • Delivery

    Induction One day induction to Apprenticeship programme, meeting with a Skills Coach and Delivery Plan agreed.

    In College One workshop and workbased session a month for the duration of Programme.

    Assessment On programme assessments every 6-8 weeks, including progress reviews every 8-10 weeks.

  • Benefits

    Access learning materials 24/7 via Smart Assessor – your online learning environment

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Student Support

Starting college can be a giant leap if you have just finished school or are returning to education after a few years. We will make this transition as easy as possible, providing all the support you need to settle in

Financial Support

We are committed to supporting students in order for them to overcome any financial barriers to learning.

Term Dates

Key term dates and opening times