ICT Apprenticeship
CHOPSTIX RESTAURANT LTD

We are seeking a motivated and enthusiastic individual to join our team as an ICT Apprentice. This apprenticeship offers a fantastic opportunity to gain hands-on experience and develop a wide range of skills in the field of Information and Communication Technology (ICT).

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What will the apprentice be doing?

Technical Knowledge and Skills Development:

• Investigate and understand various IT legislations
• Learn and explain the principles of system backup and storage
• Understand and describe the elements of technical documentation and its importance in escalation
• Apply root cause problem-solving techniques using diagnostic tools
• Understand basic network addressing principles
• Learn about cloud services and their key principles
• Analyse network fundamentals and components

Customer and Stakeholder Interaction:

• Interpret and prioritise customer requirements in line with organisational policies
• Communicate effectively with stakeholders, using appropriate technical or non-technical language
• Describe different types of maintenance and preventative measures
• Operate safely and securely across platforms, applying key security principles
• Manage and prioritise workload effectively
• Demonstrate professionalism and independent initiative
• Take a productive and organised approach to work
• Show self-motivation and effective time management

What training will the apprentice take and what qualification will the apprentice get at the end?

Training Provider:

• London South East Colleges

On-programme Training: 

• Level 3 Information Communication Technichan  
• Level 2 Functional Skills in Maths and English  
• Institute of Apprenticeship Certificate 
• End-Point Assessment (EPA) 
• Assessment of competency through competency-based interview
• Assessment of portfolio of evidence
• Continuing Professional Development Log reviewed
• Professional discussion/question and answer session

What is the expected career progression after this apprenticeship?

Potential for employment within the industry, or seek further education once qualified. 

Annual wage

£11,648 to £20,820.80 a year

Expected duration

1 Year 6 Months

Possible start date

27 Jan 2025

Date posted

13 Dec 2024

Reference number

1000291746

Positions

1 available

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE Maths & English (Grade Grades 4-9 (A*- C)) Desired

Things to consider

May work occasional weekends for specific projects.