Online Courses

Student learning online via laptop

Lean Organisation Management Techniques - Certificate

Recent findings from the Office for National Statistics (ONS) have shown that worker productivity has continued to steadily rise since 1959. However, there is more that businesses can do to maximise this productivity and minimise losses due to lost working days and other types of waste in a business environment. This course will equip learners with a detailed understanding of the lean management system and how to implement business improvement techniques and employ effective team work in a business.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Mental Health Awareness - Award

Common mental health conditions such as anxiety, depression and stress affect one in four people in the UK every year. These mental health issues are more common than you think, and it is important that people are aware of different mental health conditions, so that they can be recognised and responded to appropriately. By studying this course, learners will increase their knowledge and understanding of mental health, and develop skills which will enable them to progress into a career in the health and social care sector. The course equips learners with an introductory level of knowledge and understanding in relation to mental health issues. Learners will look at what mental health means the effects mental health can have on individuals and on society, the current responses to mental health and the relationship between cultural diversity and mental health issues This course is ideal for learners who wish to gain a basic knowledge of mental health and the effects it can have on both individuals and society. Anyone who currently works in health and social care settings would benefit from this course, as well as those who would like to raise their awareness of mental health for personal reasons.

  • Virtual College
  • Various
  • Level 1
  • Part Time

Preparing to work in adult social care - Certificate

Have you ever considered how you might contribute to the care of vulnerable adults in society? This course provides the necessary preparation for any role within adult social care, in order to ensure the needs of vulnerable people continue to be met. The qualification covers a variety of topics with a focus on safeguarding, equality and diversity and communication in an adult care setting.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Prevention and Control of Infection - Award

An understanding of how to effectively prevent and control the spread of infection is crucial in ensuring that individuals do not unknowingly cause their family, friends, colleagues, and any other people that they come into contact with, to become unwell. By completing this course, you will be equipped with a greater understanding of how to prevent and control the spread of infection in the workplace, and this can also be applied in your personal life. You will also gain knowledge of how to identify infections as well as the different types of infection. This course is ideal for anyone who wishes to gain an understanding of how to prevent and control the spread of infection in both the workplace and their personal life.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Principles of Business Administration - Certificate

Develop an understanding of basic administration concepts and practices, review essential knowledge for daily and more complex administration tasks and Learn business and administration national occupational standards. You will explore different kinds of meeting and how to provide administrative support, also look at booking and confirming travel and accommodation, business diaries, office equipment, mail services and the importance of providing good customer service.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Principles of Customer Service - Certificate

To have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain however, 91% of those simply leave and never come back. The main reason for customer churn is not the price but bad customer service. Handling a business issues professionally and courteously is an essential day-to-day task.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Principles of Dementia Care - Certificate

Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051. It is one of the main causes of disability in later life and with research being desperately underfunded, it costs the UK over £26 billion a year. Understanding dementia and the person-centred care that is required is fundamental to high-quality care. You will learn about the different types dementia, its causes and the way it affects individuals and how it affects the functions of the brain. You will also look at social and medical models of dementia and how attitudes towards the illness can affect individuals with dementia.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Principles of Team Leading - Certificate

All businesses need good leaders in order to be successful, and an effective team leader will make sure that their team is happy and motivated within the workplace. This course will develop and improve your practical skills in order to become a successful team leader and improve the morale within a workplace. So whether you are hoping to progress to a team leading role in the future, or want more knowledge about how to progress in a current position, this qualification is the perfect place for you to start. This qualification is aimed at learners who wish to gain further skills to develop their careers and progress in the workplace. It is suitable for anyone who is new to a team leading role, or those who are hoping to become a team leader as they advance their careers.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Principles of Warehousing - Certificate

The HSE reports that lifting, handling and carrying accounts for 19% of non-fatal injuries in the workplace. That is nearly a quarter of injuries, making it vital that manual handling safety is improved, particularly in environments such as warehouses where manual handling and the moving of heavy goods occurs daily. This course will equip learners with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. They will also look in detail at the customer service process and how it can impact an organisation.

  • Virtual College
  • Various
  • Level 2
  • Part Time

Safeguarding Prevent and British Values - Certificate

In 2017, there were 412 arrests for terrorism-related offences. With issues of human rights, hate crime and democracy becoming ever more prevalent in the UK and the world, it is more important than ever to be informed on the measures that can be taken to help prevent terrorism and promote safeguarding and British Values in society. This course will equip learners with a detailed understanding of how to recognise and prevent radicalisation and extremism, the principles of safeguarding, the Prevent duty and its importance in society, and the importance of online safety and British Values.

  • Virtual College
  • Various
  • Level 2
  • Part Time