Autocare Technician - Apprenticeship

Knowledge and Skills

• Tyre legislation and technical information
• Fundamentals of specific vehicle systems
• Vehicle 4-wheel geometry principles
• Basic consumer legislation
• Health and safety legislation
• Hybrid/electric vehicle systems and safe working Procedures
• Data protection requirements
• General sales principles
• Commercial awareness
• Vehicle safety inspections and routine Maintenance
• Maintaining a healthy and safe workplace
• Stock procedures and customer service
• Vehicle maintenance and repair tasks
• Specialist tools and equipment
• Identifying and procuring the correct parts
• Accessing vehicle technical data
• Customer communication and complaint resolution
• Effective use of company it systems

Behaviours

• Behave in accordance with company values and industry codes
• Act in a manner that promotes the professional image of the automotive sector
• Communicate effectively with
• Colleagues and customers
• Commit to learning to improve your performance
• Work as an effective team member

Maths and English GCSE Grades 9 - 5; A* - C; Functional Skills Level 1 or initial assessment results. Individuals in need of additional support must engage in an intensive week programme; otherwise, are mandated to attend weekly sessions.

Gateway Professional Qualification Level 2 Autocare Technician Apprenticeship Apprentices without Level 1 English and mathematics will need to achieve this level prior to taking their EPA.

End Point Assessment EPA Practical Observation Knowledge Assessments

Level 3 Motor Vehicle Technician

33 Months

Induction One day induction to Apprenticeship programme, meeting with a Skills Coach and Delivery Plan agreed.

In College Weekly classroom and workshop based lessons during term time and monthly Skills Coach support sessions for theduration of the programme.

Assessment On programme assessments every 6-8 weeks, including progress reviews every 8-10 weeks.