This Apprenticeship leads to a career as an Information Communication Technician. Information Communications Technicians monitor, administer, troubleshoot, and support ICT systems, and they interact with a wide range of stakeholders, helping them remotely or face-to-face. This apprenticeship provides the skills and knowledge to apply to various specialist roles supporting business operations, with a strong focus on customer solutions. Networking, Servers, IT Essentials, Secure Communications, programming, and databases are typical tasks and projects undertaken by an Information Communications Technician apprentice.

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  • What you will study

    Knowledge/Skills

    • Maintenance of repair of systems faults.
    • Support for the roll-out of installation and commission of new systems or upgrades Installation and commission of networks
    • Maintenance and repair of network equipment
    • Installation, configuration or maintenance on ICT-related hardware and software.
    • Installation and commission of telecom networks
    • Maintenance or repair of telecom network equipment

    Behaviours

    • Work Professionally
    • Good Communication
    • Good Organisation
    • Self-Motivated

    Qualification

    • Level 3 Information Communication Technician Apprenticeship Standard
    • Level 2 Functional Skills Maths and English (if required)
  • Entry Requirements

    ndividual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

  • Assessment

    End Point Assessment EPA

    • Professional Discussion underpinned by portfolio.
    • Project Report with questioning
  • Moving Forward

    Level 4 Network Engineer, Software Developer, Cyber Security Technician, Digital & Technology Solutions or a Degree Apprenticeship.

  • Duration

    22 Months

  • Delivery

    Induction One day induction to Apprenticeship programme, meeting with a Skills Coach and Delivery Plan agreed.

    In College One workshop and workbased session a month for the duration of Programme.

    Assessment On programme assessments every 6-8 weeks, including progress reviews every 8-10 weeks.

  • Benefits

    Access learning materials 24/7 via Smart Assessor – your online learning environment

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