Registrar / Patient Service Representatives

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

About this Career

Average Salary

£19,654

New workers start at around £11,158. Normal pay is £19,654 per year. Highly experienced workers can earn up to £35,570

Annual Openings

193

Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs

Daily Tasks

  • Books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.
  • Organises and attends meetings and takes minutes of proceedings.
  • Answers enquiries and refers patient to appropriate experts.
  • Maintains patients’ records and arranges appointments.
  • Transcribes dictation into required format.
  • Sorts and files correspondence and maintains diary of the person/s for whom he/she works.

Skills Employers are looking for

Skills Importance
Reading Comprehension 53%
Active Listening 53%
Speaking 51%
Writing 46%
Critical Thinking 44%
Monitoring 39%
Active Learning 37%
Mathematics 35%
Learning Strategies 26%
Science 0%