Business Administration - Medical Receptionist Apprentice
Market Street Health Group

Dealing with patients at reception and via phone, photocopying, scanning, shredding and filling. You will be registering new patients, booking appointments – cancelling and rebooking.

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Apprenticeship summary

What will the apprentice be doing?

  • Dealing with patient face to face and via phone
  • Dealing with emails, sending letters, scanning, photocopying, and shredding
  • Dealing with prescriptions, medical records and patient queries

What training will the apprentice take and what qualification will the apprentice get at the end?

On programme Training:

  • Level 3 Business Administrator Apprenticeship Standard
  • Level 2 Functional Skills in maths and English
  • Institute of Apprenticeship Certificate

End-Point Assessment (EPA)

  • Knowledge Test
  • Skills Test
  • Oral Questioning - underpinned by portfolio

What is the expected career progression after this apprenticeship?

  • The administration role may be a gateway to further career opportunities, such as management or senior support roles

Annual wage

£13,044.00

Expected duration

18 Months

Possible start date

05 Sep 2024

Date posted

19 Jun 2024

Reference number

1000258462

Positions

1 available


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths and English (Grade A*-C / 9-4) Desired


About the employer

NHS General Practice (GP Surgery)

Employer

Market Street Health Group

Address

MARKET STREET HEALTH GROUP
52 MARKET ST
EASTHAM
LONDON
E6 2RA